Hello, i just installed osTicket yesterday and i have been able to past screenshots yesterday, but today i get this alert email.
Duplicate entry '22-89-D' for key 'file-type'<br />
<br />
---- Backtrace ----<br />
#0
D:\Inetpub\support.equipmentlocator.com\include\mysqli.php(204):
osTicket->logDBError('DB Error #1062', '[INSERT INTO `o...')<br />
#1
D:\Inetpub\support.equipmentlocator.com\include\class.orm.php(3133):
db_query('INSERT INTO `os...', true, true)<br />
#2
D:\Inetpub\support.equipmentlocator.com\include\class.orm.php(597):
MySqlExecutor->execute()<br />
#3
D:\Inetpub\support.equipmentlocator.com\include\class.attachment.php(161):
VerySimpleModel->save()<br />
#4 D:\Inetpub\support.equipmentlocator.com\include\ajax.draft.php(101):
GenericAttachments->upload(Array)<br />
#5
D:\Inetpub\support.equipmentlocator.com\include\ajax.draft.php(300):
DraftAjaxAPI->_uploadInlineImage(Object(Draft))<br />
#6 :
DraftAjaxAPI->uploadInlineImage('22')<br />
#7
D:\Inetpub\support.equipmentlocator.com\include\class.dispatcher.php(145):
call_user_func_array(Array, Array)<br />
#8
D:\Inetpub\support.equipmentlocator.com\include\class.dispatcher.php(38):
UrlMatcher->dispatch('22/attach', Array)<br />
#9 D:\Inetpub\support.equipmentlocator.com\include\class.dispatcher.php(120):
Dispatcher->resolve('22/attach', Array)<br />
#10
D:\Inetpub\support.equipmentlocator.com\include\class.dispatcher.php(38):
UrlMatcher->dispatch('/draft/22/attac...', NULL)<br />
#11 D:\Inetpub\support.equipmentlocator.com\scp\ajax.php(262):
Dispatcher->resolve('/draft/22/attac...')<br />
#12 {main}