hello,According to information, I first give technical information about my service
Versión
osTicket
v1.9.15 (70898b3) — Hasta
la fecha
width">Servidor del Software Web
Apache/2.2.31 (Unix) mod_ssl/2.2.31
OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4
width">Versión MySQL
5.5.52
width">Versión PHP
5.3.29
URL
https://movichonline.com/ostamadellaves/scp/login.php1. Attached image with the permissions I have. I am like admin2. Then relate questionsIn the configuration of the administrator user, I have the option for to configurate the attachments, but this option isn´t enable for to configurate and I can´t statistics (attached image) In the admin panel is the option of help with a question mark, I opted for that option and a blank box appear, not appear information about that item (attached item).Thank you very much for your cooperation and I am attentive to your answer.