Hi, Any idea about how to show the Department in open tickets view ? (osTicket 1.10)Thks in advance

Hello, Please take a look at http://forum.osticket.com/d/discussion//a-better-ticket-list :) If you use search functionality, it will show you many many links with correct answers for different osTicket versions, including 1.10.P.S. It is not really a "Suggestions and Feedback" post, is it? :)Thanks

Thks, I had used the search but not had found nothing that would work for the version 1.10I will review againI'm sorry if it is not the right place for posting it, but it's a suggestion for being included in params of future versions.Best regards 

You might want to take a look here: http://forum.osticket.com/d/discussion//column-organization-in-tickets-view-view-filtered-by-organization#latestVery similar issue, just they went for organisation instead of department, but the idea stays the same.

Thanks for the advice. I will check it later and comment on something.

Custom queues are going to be introduced in an upcoming version of osTicket. I think there is already something out on gethub that people have been using.Maybe take a look at https://github.com/greezybacon/osTicket-1.8/tree/feature/custom-queueshttps://github.com/osTicket/osTicket/pull/2577

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