Hello, I recently installed the AD/LDAP Plugin and am having trouble authenticating users. Staff/Admin are able to authenticate via AD/LDAP just fine, but regular users always receive an 'Access Denied' error when trying to sign into the osTicket site.I checked our AD logs and see the users are being authenticated on the AD server just fine, but somehow osTicket is not getting the positive sign-on notification. osTicket Version
Web Server Software
5.4.45 Linux 3.10.0-327.36.3.el7.x86_64In my LDAP plugin, I have the AD domain bound successfully as well as the search user authenticated correctly. I set the LDAP Schema to Microsoft AD, and I also have both staff and client authentication boxes ticked.I need some guidance on what I should be looking for/at as to why clients are showing as able to be authenticated via the AD server logs, but osTicket still refuses to allow access.