Open Ticket form does not work after fresh installation under PHP 7.

dellsala · Jan 17, 2017

To reproduce, install osTicket 1.10 under PHP 7. After installation, browse to the client's "Open Ticket" form. Contact fields are missing, and the none of the ticket fields show up after selecting the help topic.Full description of the issue is here: https://github.com/osTicket/osTicket/issues/3620

ntozier · Jan 18, 2017

I've seen a few reports of this.1. several of them report that selecting a Help Topic makes the form appear.2. several have reported that their fields were disabled. Go to Admin panel -> Manage -> Forms.Go though your forms and ensure that the fields are enabled.