I'm on osTicket (v1.10) on a centos server
There is a issue with forwarded messages
The message body is not shown for some email like the Yahoo! Mail AntiSpam Feedback i have added a sample below. Which is basically a reply on the original html email with a line added on top stating: This is an email abuse report for an email message from xxxxxxxxxxxxxxxxx.com on Tue, 03 Jan 2017 10 +0000'
How can i view the body text, without going to the original gmail inbox ?
Delivered-To: xxxxxx@gmail.comReceived: by 10.194.24.22 with SMTP id lb8csp8601896wjc; Tue, 3 Jan 2017 02 -0800 (PST)X-Received: by 10.194.19.101 with SMTP id d5mr49885474wje.18.1483441194241; Tue, 03 Jan 2017 02 -0800 (PST)Return-Path: <feedback@arf.mail.yahoo.com>Received: from stn1.xxxxxxxxxxxxxxxxx.com (stn1.xxxxxxxxxxxxxxxxx.com. ) by mx.google.com with SMTP id m139si73111473wmb.129.2017.01.03.02.59.54 for <xxxxxx@gmail.com>; Tue, 03 Jan 2017 02 -0800 (PST)Received-SPF: neutral (google.com: 111.222.333.444 is neither permitted nor denied by best guess record for domain of feedback@arf.mail.yahoo.com) client-ip=111.222.333.444;Authentication-Results: mx.google.com; dkim=pass header.i=@arf.mail.yahoo.com; spf=neutral (google.com: 111.222.333.444 is neither permitted nor denied by best guess record for domain of feedback@arf.mail.yahoo.com) smtp.mailfrom=feedback@arf.mail.yahoo.com; dmarc=pass (p=REJECT dis=NONE) header.from=yahoo.comReceived: from n13-vm1.bullet.mail.ne1.yahoo.com (n13-vm1.bullet.mail.ne1.yahoo.com ) by stn1.xxxxxxxxxxxxxxxxx.com (Postfix) with ESMTP id 8A36171006D for <postmaster@xxxxxxxxxxx.com>; Tue, 3 Jan 2017 11 +0100 (CET)DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=arf.mail.yahoo.com; s=arf; t=1483441191; bh=gIP2kEfiP3EyzXeosvM+Qd/jqOQnpSIuBT8La6XQA0M=; h=Date; b=YoAWjjhBl+2MOmyZmWYIYBiPh/GllKbU1kMaiG3dauHP/mjSR6mbDJn36zFUTPZDgWaOHHiV5yTfUNZh3Ifoz2ZTqFvPDpMmUHWko1/cO76HxE/RqG8+GykgqEnCdSpMz0wFKdDPnQxVImBootOBsmCZhJjNJEbC0ntR9wOBJiQ=Received: from by n13.bullet.mail.ne1.yahoo.com with NNFMP; 03 Jan 2017 10 -0000Received: from by t2.bullet.mail.ne1.yahoo.com with NNFMP; 03 Jan 2017 10 -0000Date: 03 Jan 2017 10 +0000Received: from by cms103.chakra.asd.mail.ne1.yahoo.com with NNFMP; 03 Jan 2017 10 -0000X-yahoo-newman-expires: 1483444757From: "Yahoo! Mail AntiSpam Feedback" <feedback@arf.mail.yahoo.com>To: postmaster@xxxxxxxxxxx.comMessage-ID: <1259483565.5197573.1483441157908@cms103.chakra.asd.mail.ne1.yahoo.com>Subject: FW gaat een superjaar worden voor...MIME-Version: 1.0Content-Type: multipart/report; report-type=feedback-report; boundary="----=_Part_5197572_54937700.1483441157908"X-Yahoo-Newman-Property: cflX-Yahoo-Newman-Id: cfl-test------=_Part_5197572_54937700.1483441157908Content-Type: text/plain; charset=us-asciiContent-Transfer-Encoding: 7bitContent-Disposition: inlineThis is an email abuse report for an email message from xxxxxxxxxxxxxxxxx.com on Tue, 03 Jan 2017 10 +0000------=_Part_5197572_54937700.1483441157908Content-Type: message/feedback-reportContent-Transfer-Encoding: 7bitContent-Disposition: inline------=_Part_5197572_54937700.1483441157908Content-Type: message/rfc822