Hi,I would like to create some tickets using the API, i can specify customized forms variables, but i do not find how to specify the department, did someone could point me to the right direction ?osTicket 1.10Thanks in advance for any tips.
This seems to be not yet possible:https://github.com/osTicket/osTicket-1.7/issues/551In issue 551 is mentioned that you can use the topicID to route to a specific department (if you mapped a help topic to a department via the backend):https://github.com/osTicket/osTicket/blob/develop/setup/doc/api/tickets.md
Thanks a lot, using a topicId routed to a specific dept. is enough for me (i've created private topicId for this purpose).
You're welcome :-)