osTicket is open source and a great app, so I will not complain too much, but how the heck is v1.10 not responsive? 50% of the world uses a phone or tablet to access the internet. osTicket looks really bad on these devices as you need to scroll your whole screen left and right to view and fill out all the forms. A responsive web app is no longer a nice to have, it's absolute crucial in this day of mobile computing. Does anyone know if this is planned for a near term future release?