Hey Osticket.I have just installed the v1.10 and we are using the LDAP auth system. So clients can login, but it seems abit stupid that people can signup for account, it actually confuse them. I know i can remove the feature to signup in Settings\User and make it Private, but then the LDAP Client who those people who haven't logged in before wont work. So maybe add a third option to this menu??I have attached the 2 pages im talking about.

Problem.JPG

Settings-User.JPG

The attached files.

Problem.JPG

Settings-User.JPG

Third option would be:Change registration private. Setup your users by importing them.Add user creation in osTicket to your work flow when you setup a new LDAP account for new staff.

Yea but that means more work for me and simple guy loves automatic workflow :-) 

Write a Reply...