Fetched emails display code in the thread

Laurence

Hi Guys,I am running version 1.9.15 (upgraded from 1.9.14) I have fetched email coming from gmail.When the email comes in the ticket imports the code and not the message (see below)."xmlns="urn-microsoft-com" xmlns="urn-microsoft-com" xmlns="urn-microsoft-com" xmlns="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">"Any idea's how to stop this from happening.

Laurence

All working after I changed the class.format.php file. function safe_html($html, $options=array()) { // Remove HEAD and STYLE sections $html = preg_replace( array(':<(head|style|script).+?</\1>', # <head> and <style> sections ':<!\>:', # <> and friends ':<!DOCTYPE+>:', # <!DOCTYPE ... > ':<\?+>:', # <?xml version="1.0" ... > ':<html*', # Clean html tag (Issue 2272 fix) ), array('', '', '', '', '<html'), $html);