Hi guys,Recently i have made the department transfer comment section no required to be filed out. I commented out lines 128-132 as you can see in the second attached image. I wanted to see if it were possible to remove the red asterisk from the web page (picture 1) since this field is no longer required. I'm not sure if this is a HTML thing or what. Any help would be greatly appreciated.Thank you,Tomblankblank

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.Version of osTicket?

12 days later

Sorry but 1.9.8.1 is too old, I don't have an install of that anymore to look at to troubleshoot this.

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