I have upgraded to v1.7-RC5 and it is nolonger working. When some of my customers log a support call I recieve an email letting me know there is a new ticket but when I look at the staff panel it is not there!!! This never happend before and it does not happen with all my customers now.
If I long on with the customers ticket number and email address it is there but no sign of it in the staff panel.
Has anybody else seen this and has anybody go a fix?
I have one customer with 9 open tickets and 47 closed tickets, I can see them all if I log on as the customer but can not see any of them from the staff panel!!
Thanks