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Hi,I need function export tickets for client. Is possible? Staff have this function, but client not :-(
Hi,I need function export tickets for client. Is possible? Staff have this function, but client not :-(
Hello stieranka,
can you build a dummy excel sheet result .... what do want to see?
- The ticket issue?
- Date?
- Agent?
- Thread?
- Created, Closed ...
...
etc.
Best Regards
citrixraptor
Hi citrixraptor,clients need to export their tickets, solved and unresolved. Export to XLS, CSV,.. for archive their manager and other statistics. Export list ticket no, date create, date close, agent, subject, etc...Thanks for help.Steve
Hello stieranka,
look at this thread:
http://forum.osticket.com/d/discussion//divide-colums-in-exported-csv-file#latest
Best Regards
citrixraptor
Thanks, byt I do not understand :-/I want to Export to CSV for "client" ("staf" /scp/ has export).Thanks.Steve