How to CC an Email id while creating a ticket (End User)

mukeshb

Is there a way that an end user (Not an agent) can cc another email ID while logging in a new ticket from the web panel?Server InformationosTicket Versionv1.9.14 — Up to dateWeb Server SoftwareApache/2.2.3 (CentOS)MySQL Version5.0.77PHP Version5.3.3

ntozier

Nope.