Hi Guys,Can somebody please give me a clue on how to insert attachments of original email to agent assignment ticket notice email?.I tried following variables but nothing works%{message}%{message.files}%{ticket.thread.original}Thanks in advance!

I don't think that you can... until 1.10 is released

2 months later

Thanks man! In that case I will wait for the 1.10 stable to be released soon :)

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