Problem creating scheduled automatic ticket

mcollier

I am following this walkthrough to create a scheduled quarterly ticket://smart-itc.com.au/osticket-automatic-scheduled-tickets/I am running OSTicket 1.9.3I have created the .php file but I cannot get it to run. When I try to run the file I get the following error: Exception: Zend Extension ./createTicketPeriod.php does not existI have researched this error and cannot come up with a fix. Any help would be greatly appreciated.

ntozier

That walk through wasn't written by us (osTicket), and 1.9.3 is really old. I'm not real sure what it is you think we can help you with regarding this. Your error "./createTicketPeriod.php does not exist" so... I guess the file you are trying to run does not exist where it is looking for it.

mcollier

lol, ok... so is there a more current walkthrough I am missing on creating a scheduled ticket?

ntozier

There is no official walkthrough.

roni05

Do you have any setup tutorial regarding this plugin?

ntozier

@roni05 this thread does not mention any plugins. This thread is also 4 years old. Please do not be a necromancer.

Killing zombie thread with a head shot.