Hi, I've spend a while searching but haven't found any information on this. I'm using v.1.9.14.I am wondering if its possible to add an additional field to the resolve \ close window. So for example, I can enter a cost which would be a required field. I want this because I can then email them a link to my payment php file, which would take the ticket number and lookup the cost. Then create an applet which is a card payment system using the "Stripe API". Im thinking this is more complicated because the resolve form is like an action of the ticket, not an actual field of the ticket? I could add it as a field on the ticket but it would allow you to close the ticket and forget to add the cost. What would be perfect is, if I could add the cost on the resolve window and it would put it into the field of the ticket. If this is something I would have to create myself, would anyone have an advice on where I should start and which files I would need to modify?Thanks in advance,Ross