Hello,
When staff go on holidays, we tick the Vacation mode to "Staff on vacation mode" checkbox. Even though we usually know the exact date when the staff member will return, the onus is on us to uncheck that pesky "vacation mode" checkbox.
Wouldn't it be nice to be able to nominate a return date (pop-out calendar and time fields OR static date and time entry fields), which would allow osTicket to magically turn off vacation mode on a schedule.
Cheers!
Moving thread to Suggestions and Feedback.Thanks for the feedback, and I agree. I've opened a Feature request on github for this feature,
Please pair this to "self vacation" so that an agent can set own vacation, maybe with a "from-to" setting (like "next week I'll be on vacation").
DiegoZuccato, great suggestion!
Hello drjazz,
here my solution:
osTicket Version v1.9.14 (8b927a0) — Up to dateWeb Server Software Apache/2.4.10 (Debian)MySQL Version 5.5.50PHP Version 5.6.24-0+deb8u1
1. Add a new column in ost_staffsee 01.jp
2. Edit \upload\include\class.staff.phpsee 02.jpg and 03.jpg
3. Edit \upload\include\staff\staff.inc.phpsee 04.jpg
4. Edit \upload\include\staff\profile.inc.phpsee 05.jpg
5. Edit \upload\scp\profile.phpsee 06.jpg
6. Edit \upload\include\staff\tickets.inc.phpsee 07.jpg
7. Edit \upload\include\staff\header.inc.phpsee 08.jpg
8. The Result :-)see 09.jpg and 10.jpg
Admin View: Agent Settings
@[deleted] Can you submit that as a pull request at github?
