I just updated from RC1 or 2 to RC4, upgrade went well, but Having a few small issues. I am having issues with the new ticket emails sent to staff. The only way it is working is if the auto-assign is disabled. If the ticket is assigned, then the staff does not receive an email saying there is a new ticket. Which ever version I was using did not auto-assign, for some reason it did not work. Is there something I am doing wrong, or is this a bug?