Hi,I'm using the 1.9.12 version of osTicketIt is possible to add the "Claim" button inside the ticket preview window?I've tried with:if ($ticket->isOpen() && !$ticket->isAssigned() && $thisstaff->canAssignTickets() && $ticket->getDept()->isMember($thisstaff)) {?> <a id="ticket-claim" class="action-button pull-right confirm-action" href="<?php $tid ?>#claim"><i class="icon-user"></i> <?php } ?>in ticket-preview.tmpl.php but it redirects inside the ticket without doing nothingThanks.
