Hello. I am new to osTicket. I am trying to create a field that allows the agent to enter time spent on the ticket. Any help to point me to the right direction would be very helpful.Please see image below:http://www.optimizedvoip.com/spent.jpg
Admin panel -> Manage -> Formsadd a field to Ticket Details.Edit the ticket to update the field.
Maybe you mean something like this mod?https://github.com/osTicket/osTicket/pull/1419
Sorry for this old topichttps://github.com/osTicket/osTicket/pull/1419How i can enable that?My versionosTicket Version
v1.10.1 (9ae093d)
— Up to date
Web Server Software
Apache/2.2.34 (Unix) mod_fastcgi/mod_fastcgi-SNAP-0910052141
MySQL Version
10.0.32
PHP Version
5.6.34
You seem to have answered your own question with your link.Killing zombie thread with a headshot.
