Synology - setting up crontab

romanls

Hello,I've just install the lastst version of osTicket.In order for the system to retrieve the tickets, I'm trying to do it via crontab. I did :edit /etc/crontabAdd the line : */5 * * * * root /usr/bin/php /volume1/web/osticket/upload/api/cron.phpRestart the daemon : /usr/syno/sbin/synoservicectl --restart crondBut

nothing. When I activate auto-cron, the e-mails are fetched (so no

problem with the e-mail configuration), but doesn't seem to work with

crontab.Did I miss something somewhere ? (need to edit cron.php or else ?)Thank you !!

chaosratt

How do you have it installed on the synology?Also, what user is the web running as? I tinkered with the web thing on ours, but it was way to underpowered so I never really got to work with it in-depth.

romanls

Yes I installed the package via DSM.I didn't change the settings of the webserver, I guess it is the user http ?Cheers

ntozier

are you getting any PHP errors? (in logs)

ashrey

I had the same issue, and these paths ended up working for me: /usr/local/bin/php56 /volume1/web/osticket/upload/api/cron.php