Hello How can i put the filter resolved ticket on the client sideFor the moment is only filter open and closedI am running 1.9.12 version of osticketThanks
Huh?
HelloI change on the db on status_ticket table for resolved i change the state from closed to resolved, and now i can filter ticket from resolved status but now i can't change status of ticket from staff panel
You should be altering/adding/removing ticket statuses at:Admin panel -> Manage -> Lists -> Ticket Statuses.You do not need to muck around in the DB to do this.
