SMTP authentication failure office 365

tpervaiz

hi,Can you help me setup OS ticket to use office 365 we have just had 365 installed and cannot figure this outI have seen many discussion to find out the issue but couldn't. Also please see the configuration in the image

STMP office 365.jpg

tpervaiz

Just sharing some information:osticket 1.10 rc2php version: 5.6.20mail server: outlook office 365

mfelber

I think this issue is related to the peer verification of php 5.6:https://github.com/osTicket/osTicket/issues/2628Using a different php version or disabling the peer verification is a possible workaround (see the github issue)..

tpervaiz

Thanks...how can we disable peer verification as i am totally new with osticket

mfelber

Look my comment in the github issue:https://github.com/osTicket/osTicket/issues/2628#issuecomment-152526405

tpervaiz

By changing the code

From

$this->_socket_options =$socket_options;

$this->_socket_options = array('ssl' => array('verify_peer_name' => false));

Solve the issue with PHP 5.6

Thanks for your support

tpervaiz

Or do i have to change openssl

mfelber

I only changed the code to disable the peer verification.

tpervaiz

after changing the code, I am getting a different error which is..authentication failure

tpervaiz

Its working...thanks alot, I was trying with wrong email thats why the above error was coming