After month of 'lost automatic responses' I now migrated to osticket 1.10 ... and still the same bug. :-(I'm still suposing that osticket has problems with some kind of incoming emails.my e-mail filter is working. If I just send a e-mail with some trigger word I get an automatic response backif I get an incoming e-mail via gruppenhaus.de the automatic response is in the ticket log but the my test email sender doesn't receive the answer.Heres the header of one of that incoming e-mail:Delivered-To: imbirkenweg@gmail.com
Received: by 10.31.219.4 with SMTP id s4csp388739vkg;
Tue, 7 Feb 2017 10 -0800 (PST)
X-Received: by 10.28.64.132 with SMTP id n126mr15533664wma.107.1486491781040;
Tue, 07 Feb 2017 10 -0800 (PST)
Return-Path: <d003232@web.de>
Received: from mi6-p00-ob.smtp.rzone.de (mi6-p00-ob.smtp.rzone.de. )
by mx.google.com with ESMTPS id d64si13159103wmh.24.2017.02.07.10.23.00
for <imbirkenweg@gmail.com>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Tue, 07 Feb 2017 10 -0800 (PST)
Received-SPF: fail (google.com: domain of d003232@web.de does not designate 2a01: as permitted sender) client-ip=2a01:;
Authentication-Results: mx.google.com;
spf=fail (google.com: domain of d003232@web.de does not designate 2a01: as permitted sender) smtp.mailfrom=d003232@web.de
X-RZG-FWD-BY: info@scheuermatthof.de
Received: from mailin.rzone.de () by mailin.rzone.de (RZmta 39.12) with LMTPA; Tue, 7 Feb 2017 19 +0100 (CET)
Authentication-Results: strato.com 1; spf=fail
smtp.mailfrom="d003232@web.de"; dkim=none; domainkeys=none; dkim-adsp=none
header.from="d003232@web.de"
X-Strato-MessageType: email
X-RZG-CLASS-ID: mi00
Received-SPF: fail (strato.com: domain web.de does not designate 87.106.49.24 as permitted sender) client-ip=87.106.49.24; helo="mail263759202.mywebspace.zone"; envelope-from="d003232@web.de"; receiver=smtpin.rzone.de; identity=mailfrom;
Received: from mail263759202.mywebspace.zone () by smtpin.rzone.de (RZmta 39.12 REPLY) with ESMTPS id w047a0t17IMigNE (using TLSv1 with cipher AES256-SHA (256 bits)) (Client did not present a certificate) for <info@scheuermatthof.de>; Tue, 7 Feb 2017 19 +0100 (CET)
Received: from (helo=infongd6748.rtr.kundenserver.de) by mail263759202.mywebspace.zone with esmtp (Exim 4.72) (envelope-from <d003232@web.de>) id 1cbAPc-0002zw-GV for info@scheuermatthof.de; Tue, 07 Feb 2017 19 +0100
Received: from 149.172.83.75 (IP may be forged by CGI script)
by infongd6748.rtr.kundenserver.de with HTTP
id 0XY3Ml-1ck06G260O-008oRI; Tue, 07 Feb 2017 19 +0100
X-Sender-Info: <263759202@infongd6748.rtr.kundenserver.de>
Date: Tue, 07 Feb 2017 19 +0100
Message-Id: <0XY3Ml-1ck06G260O-008oRI@infongd6748.rtr.kundenserver.de>
Precedence: bulk
X-Apache-Env: www-ip="MTQ5LjE3Mi44My43NQ==";helo="aW5mb25nZDY3ND gucnRyLmt1bmRlbnNlcnZlci5kZQ==";script="L2FqYXhiZW xlZ3VuZ3NhbmZyYWdlLnBocA=="
To: info@scheuermatthof.de
Subject: Anfrage von gruppenhaus.de Schwarzwald-Chalet Scheuermatthof 1071725
MIME-Version: 1.0
Content-type: text/html; charset=iso-8859-1
From: <d003232@web.de>
Reply-To: d003232@web.de
Content-Transfer-Encoding: 8bit
X-Mailer: Gruppenhaus HTML-Mailer v1.0