Hi Annie,This does not seem to be working either. When I manually run the /api/tasks/cron it shows "URL Not Supported", this I believe is because inside my /api directory, there are only the script files and no further folders.I have the following configuration:#!/usr/bin/php -q<?php/********************************************************************* rcron.php PHP script used for remote cron calls. Peter Rotich <peter@osticket.com> Copyright (c) 2006-2013 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4:**********************************************************************/# Configuration: Enter the url and key. That is it.# url => URL to api/task/cron e.g http://yourdomain.com/support/api/tasks/cron# key => API's Key (see admin panel on how to generate a key)#$config = array( 'url'=>'https://{mydomain}/api/tasks/cron', 'key'=>'{somekeycodehere}' );#pre-checksfunction_exists('curl_version') or die('CURL support required');#set timeoutset_time_limit(30);#curl post$ch = curl_init();curl_setopt($ch, CURLOPT_URL, $config);curl_setopt($ch, CURLOPT_POST, 1);curl_setopt($ch, CURLOPT_POSTFIELDS, '');curl_setopt($ch, CURLOPT_USERAGENT, 'osTicket API Client v1.7');curl_setopt($ch, CURLOPT_HEADER, TRUE);curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Expect:', 'X-API-Key: '.$config));curl_setopt($ch, CURLOPT_FOLLOWLOCATION, FALSE);curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);$result=curl_exec($ch);curl_close($ch);if(preg_match('/HTTP\/.* (+) .*/', $result, $status) && $status == 200) exit(0);echo $result;exit(1);?>