I would like to create Agent's Performance Evaluation based on their responses to the ticket. Shall i create a page or plugin ?
I would think that you would want to make it a plugin.
thank you, I found information on /blog/107 is not enough for osticket 1.9.*so working on with-plugin--make.php-- report---plugin.php---performance.phpI would expect suggestions or experience on plugin development before trying deployment.
