How to add Transfer Button on the Main Ticket page (tickets.php)

jesus_hernandez

Hey guys!I would like to know if there is a way to add the Transfer button to the main ticket page in order to transfer multiple tickets to another department.I would like to perform a batch transfer just like how I am able to change ticket statuses for multiple tickets at a time.I attached a screenshot.Thanks in advance!

Transfer Button.JPG

mfelber

There is no screenshot.As far as I know there is no mass action for assigning tickets in osticket 1.9.x. So moving the button won't help.The next major release 1.10 (which is not released yet) will have this feature.

jesus_hernandez

Sorry! I will be adding the screenshot below.Thanks for your response. Do you know the release date of 1.10?

Transfer Button.JPG

jesus_hernandez

Transfer Button.JPG

ntozier

Q: Do you know the release date of 1.10?A: When it is ready.

jesus_hernandez

I am not trying to seem pushy. I simply asked that question because mfelber brought v1.10 up. I just wanted to get more info...that's all.

mfelber

So simple the question is, so hard is it to answer in a way that will help you ;-)"When it’s ready" is the best answer at the moment I think.The RC2 (release candidate) of 1.10 is from last august.RC3 will hopefully come soon and maybe the last one before a stable release will come.But life is complicated and things can change so don’t expect too much.You can get the latest files of 1.10 to preview it when you select the develop-branch on github (https://github.com/osTicket/osTicket/archive/develop.zip).On github you can follow and support the development of osticket..

jesus_hernandez

I totally understand.Thank you for all your help.