How can i change the sla plan when i create new tickets through http request?
Click on the SLA Plan: drop down and select the SLA you want.
i'm using the http request for creating the tickets, and i need to remove the sla plan from there, not from the website
There is no mention of being able to do that via the create ticket API in the docs.https://github.com/RockefellerArchiveCenter/osTicket/blob/master/setup/doc/api/tickets.md