Hi guys! Is it possible in osticket v 1.9.12 make it visible to users who are involved in its application. What kind of an employee. At the moment only shows the Department, it would be desirable still, that officer was appointed. Thank you.
There is no way to do that via the ui, and you would have to alter the source to achieve that.This thread may poiint you in the right direction:http://forum.osticket.com/d/discussion//a-better-ticket-list
