Hi everyone,how to enable the ticket history for the users, i tried to open a support ticket myself, I opened many with the same mail but i cannot see something like it.Thanks.Teo.
Users log into the ticket system using their username and password. And they can see all their tickets.
Hi thank you for your reply, i dont use the log-in method, they are just logged in on reply... is there a way to have it as well?
No. It's one or the other. If they use their accounts they see their tickets. If they do not, then they do not.
