1.9.12 Error on editing/updating the ticket SLA Plan

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When I go to edit/update the ticket SLA plan (Tickets > Ticket > Edit) even if I make no changes I can not save it.Any ideas on how to fix this?

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Update it looks like it is just over due tickets and it is all editing not just SLA plan on the over due tickets

ntozier

Version of osTicket?

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v1.9.7 (4be5782)

ntozier

!.9.7 is old. You should always upgrade to current before reporting an issue.

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The original install is only 2 months but I have downloaded and installed the latest (stable) version but it is still saying osTicket v1.9.7Where do I find the current (stable) version if not from the website?

ntozier

The current stable version has been on the website since it was released....Just like 1.9.7 has not been on the website since 1.9.8 was released.Maybe the better question is what website are you getting it from?Because you should be getting it from:http://osticket.com/download