Different Form for Organization - osTicket Forum

Mods and Customizations osticket v1.9.12
Different Form for Organization

Bbnw
Feb 3, 2016
Post #1 Wednesday, February 3, 2016 8:18 AM
Edited

Hi guysI have a question.Is it possible to create a Form only for a specific organization?Example: All organizations use the standart for but company XY uses the standart form + a custom form only for company xy?Thanks for a suggestion.

ntozier
Feb 4, 2016
Post #2 Thursday, February 4, 2016 5:26 AM
Edited

You could make a ticket filter for the domain name of the org.Have it assign the a specific help topic that adds a custom form.

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Different Form for Organization

bnw

Hi guysI have a question.Is it possible to create a Form only for a specific organization?Example: All organizations use the standart for but company XY uses the standart form + a custom form only for company xy?Thanks for a suggestion.

ntozier

You could make a ticket filter for the domain name of the org.Have it assign the a specific help topic that adds a custom form.