External Cron not working - No input file specified

AreaLocal

Hello,The auto-fetching when someone is logged on the osTicket is working fine, but my problem is that the feching trough external cron isn't working well. I'm using osTicket v1.9.12 and my server is Linux. The cron that I've created uses the script rcron and just had modified it to insert my URL and API Key. Here is the cron:*****curl -s http://multicentrais.com.br/teste.phpPS: I use curl -s because my reseller works that way.Here is the exactly error shown:HTTP/1.1 404 Not FoundServer: nginxDate: Thu, 17 Dec 2015 17 GMTContent-Type: text/htmlTransfer-Encoding: chunkedConnection: keep-aliveX-Powered-By: PleskLinVary: Accept-EncodingNo input file specified.And the teste.php (rcron.php) is exactly as below:$config = array( 'url'=>'http://multicentrais.com.br/suporte/api/tasks/cron', 'key'=>'7820BAA914C82DD92CEF23BB4D72EED9' );Sorry for my english, I hope you can help me.Thanks

Chefkeks

If I understand this correctly, it is your server, so why do you use rcron and not cron?

So I'd suggest to just create a normal cron job as stated in the wiki ;)

Chefkeks

http://osticket.com/wiki/POP3/IMAP_Setting_Guide

Annie

There is a tutorial at https://www.easycron.com/tutorials/how-to-set-up-cron-job-for-osticket , may be help you set cron job.