Dear @[deleted] , I know how to see additional information about some user. But I faced with the situation when some users have not additional form elements like phone number in their user form. So I made little investigation and found, users that have not a phone number text box in their user form, having the following values in table 'ost_form_entry':1. form_id = '2'2. object_type = 'T'----- users that do not have such problems have the following values in 'ost_form_entry':1. form_id = '1'2. object_type = 'U'In according above I have the question what above records means and if I change above values how they can impact on osTicket functionality ?Thanks!