Variable Problems

abuspri

Hi everyone! I need your help, please.I have edited the user table, and I have added some new columns (age, office, Id number).

After that, I have edited the Contact Information Form, and I have added these custom fields. So, when I want to add a new user, I can see these fields: Email, Name, Age, Office, Id number).

What I want to get is to show all these values at user directory, but I don't know how I can get it. I only can see the email and name values. The values of my custom fields are empty.

I discovered that the values of my custom fields are saved at ost_form_values, so what I want to save them in ost_user.How can I get it?Thanks so much.

ntozier

So this post is a little confusing.... you edited the user table... Why not use the Admin panel -> manage -> forms ?version of osTicket?

abuspri

Hi ntozier, thanks for your answer!

The version is 1.9

I'm sorry. Yes, I have used the Admin panel -> manage -> forms to create the new fields in "Contact Information Form". But there, the values of this custom fields are saved at the table ost_form_values and what I want to see when I enter to the user directory the values of these fields.

Because of the values in the user directory are getting of the table ost_user, I don't know how can I show in the user directory, the values of these new custom fields that are saved at ost_form_values table.

Thanks so much

ntozier

Go to a ticket.click on the user.The fields are displayed there.