Ticket view by last modified date in the staff view

amitsolanki22

Hi, Currently all tickets filtered with the creation date of the ticket. How can we show them up based on the last modified date and time in the queue. Thanks in Advance Amit

ntozier

Currently you can only click on the column header of column that you want to sort by.The new version has some more sort features. blank

amitsolanki22

Problem is that its not showing last update date of the ticket in the view its showing ticket created date and time when see the all tickets in the agent panel. Is that possible to show last modified date and time in the agent view panel ? So it would be easy to short base on the date and time. Amit

ntozier

If you want to much with the code with the 1.10 release fairly imminent then yeah you could change that. Other wise it seems to me that you would want to wait for the next stable release.