How to force body text allow html code?

brunoinacio

Hi everyone, I´m using the ticket API, it´s working great. But I got a small issue. When I´m sending some HTML code in the body message, in the ticket it appears as a text. Making some tests I found out in the table "ost_ticket_thread" the field "format" and changed it to html and it works fine. Now the question how can I force the field as html default? I tried many ways to do it with my string but no luck.ThanksBruno Inacio

ntozier

https://github.com/osTicket/osTicket-1.8/blob/b1c845bf0591b1f5da593a55e462b07e5a4ee5de/setup/doc/api/tickets.mdUnder Creating a Ticket under Fields -> message. see specifically type.

brunoinacio

Man, Your are the BOSS.Thx Very much.

ntozier

Very welcome. :)