Is it possible to get the status of a ticket via an API call?I have been using the API for creating tickets from a NMS, but I would like to be able to show if the ticket is still unresolved.
This is not possible currently, but there is a pull request pending over at github which make that possible:https://github.com/osTicket/osTicket-1.8/pull/2678
That did the trick. Thank youSimple json request {"number":#ticketNumber,"Status"}gives {"number":"#ticketNumber","Status":"Open"}