Hello and tanks for having me.I been following the forum for a bit. Trying to figure stuff out. I went to:http://osticket.com/wiki/POP3/IMAP_Setting_Guideto learn how to fetch tickets while no one is logged in.System info:MySQL version
5.5.45-37.4
PHP version
5.5.28Operating system
Linux (64 Bit)
Server
ApacheOn Cpanel I set a cron job:* * * * * wget http://support.mydomain.com/api/tasks/cron/rcron.phpI set up for every 1 minute to see results right away.I get the emails to the admin address:--2015-09-18 08-- http://support.mydomain.com/api/tasks/cron/rcron.php
Resolving support.mydomain.com... 123.123.123.123
Connecting to support.mydomain.com|123.123.123.123|... connected.
HTTP request sent, awaiting response... 200 OK
Length: 587
Saving to: “rcron.php.28”
0K 100% 70.0M=0s
2015-09-18 08 (70.0 MB/s) - “rcron.php.28” saved So far it looks promising but I don't get any notification emails that a ticket has been created on support@mydomain.comI also did:wget --user-agent=<my api key> http://support.mydomain.com/api/cron.phpIt looked good too:--2015-09-18 07-- http://support.mydomain.com/api/cron.php
Resolving support.mydomain.com... 123.123.123.123
Connecting to support.mydomain.com|123.123.123.123|... connected.
HTTP request sent, awaiting response... 200 OK
Length: 68
Saving to: “cron.php.23”
0K 100% 7.29M=0s
2015-09-18 07 (7.29 MB/s) - “cron.php.23” saved I don't usually create cron jobs manually. So I'm not sure if this is something I need to open a ticket with the host or is something I'm not doing right.Thanks for the help!