Fetching email via pop/imap

tonte99

If i set Fetching email via pop or imap osticket keeps loading and finaly gives a white screen, so i'm not able toactivate this?v1.9.6 (9adad36)Apache/2.4.16 (Win32) OpenSSL/1.0.1pMySQL Version5.6.26PHP Version5.6.12Any suggestions?Tony

ntozier

1.9.6 is old, you should upgrade. You have not provided us with enough information to actually assist you.White pages indicate a PHP error. Please either consult your PHP error log or turn on PHP error displaying.Directions on how to turn on error display are here: http://www.tmib.net/osticket-v19x-frequently-asked-questions-faq#2Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

tonte99

I have done the upgrade to 1.9.12 but it's still the same. in the next part you can see that apperently it is not finding a map? if(!$fetcher->connect()) { //$errors='Invalid login. Check '.Format:($vars).' settings'; $errors=sprintf(__('Invalid login. Check %s settings'),Format:($vars)).$fetcher->getmbox()."hallo" ; $errors='<br>'.$fetcher->getLastError(); }elseif($vars && !$fetcher->checkMailbox($vars,true)) { //$errors='Invalid or unknown mail folder! >> '.$fetcher->getLastError().''; $errors=sprintf(__('Invalid or unknown mail folder! >> %s'),$fetcher->getLastError()); if(!$errors) $errors=__('Invalid or unknown archive folder!');

Chefkeks

As ntozier already posted:Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. So, would be great to see some more info here to troubleshoot this issue.

tonte99

I changed settings on my exchange server to enable pop.Problem solved