Template for open new ticket on client

yosie

Hi,I just love it osTicket and i'm newbie for PHP, if there any mods/custom for template like canned responded to give possibility the client opennew ticket and when they choose the topic automatically the field of description filled up based on the template.Tahanks a lot before

Chefkeks

This is currently not possible without modifying osTicket source code.

yosie

yes, if someone can help me for it.

yosie

there is anyone ?