I am running this version of OSticket:
1.9.9.1-
MySQL 5.5.4, php 5.3.10, Apache 2.2.22
When a guest user creates a ticket the only contact information that is saved to the DB is the name and email address.
The phone number and one custom field I have defined are not saved to the DB.
How can I enable saving this information to the DB so ignite attached to the ticket?