Hello, Ostcket is installed on a domain name netidentity.frI try to setup an email hosted to another server the imap with these info : host : ssl0.ovh.netPort : 993Of course, I use the email and password info. But when I want to active the IMAP/POP I got an error : Connection failed to ssl0.ovh.net,993: Connection timed outAny Idea ? Thank you for your helpGregg
Please help us to help you by reading and following the posting
guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. firewall on your web server?firewall on your mail server?firewall between the two?web server doesn't have permission on the mail server to connect?account doesn't have permission to connect via IMP/POP on the mail server?bad dns for the FQDN of the mail server (host.domain.tld)?
Hello, Please note that OSTICKET is already installed on a server;But I want to make sure, that I can add an email from another server.firewall on your web server? NOfirewall on your mail server? NOfirewall between the two? NOweb server doesn't have permission on the mail server to connect? HAVE PERMISSINaccount doesn't have permission to connect via IMP/POP on the mail server? YES HAVE ITbad dns for the FQDN of the mail server (host.domain.tld)? : seem corectregardsgregg
Appears that you did not read the link that I had on the thread, as you have not provided any additional information about your enviornment, setup, versions, etc.
Hello, I found the problem, thx
What was the problem?
