Fetching mail with Windows Task Scheduler

mbelanger

I'm trying to get mail fetching working. I am using the latest osTicket, php 5.4

When I setup the email account on the admin panel, it accept the credentials and server and port and all that, it even created the folder that it is supposed to move fetched mail to.

So next I created a bat file that contains "C:\Program Files (x86)\PHP\v5.4\php.exe -f c:\Inetpub\wwwroot\ticket\api\cron.php > osticket.log"

I set task scheduler to run the bat every 5 minutes. Issue is, nothing happens at all. Even if I execute the bat manually. It will create that osticket.log file but it's empty. My PHP log file shows no errors, but it's not fetching the mail, or moving it, or creating tickets etc.

What am I missing here?

mbelanger

I solved it. I'm stupid.

I ran my batch from CMD manually so it wouldn't just flash and disappear and noticed the error "C:\Program is not a valid path". D'oh. Edited the script and put quotes around that path and now it works great.

ntozier

Admin panel -> Settings -> Emails -> Email Fetching: enabled?