Hi,I have installed Version v1.10-rc.1 on my system.In Version 1.9 the database had "ost_ticket_thread" in which I could find the "ticket id"Now in Version 1.10 "ost_ticket_thread" is not excisting anymore in the database. Therefor there is the "ost_thread_entry" in which I can find a thread id. But this thread id is always 0. All old entrees in the database from Version 1.9 show a thread id... but all new tickets dont show any thread id.In order to write an internal note from a external PHP Script, I need to be able to post to a specific ticket number of a customer. How do I know now which thread id is which ticket number in order to be able to sent to the ticket number???Sorry if it might sound confusing... if needed I can try to show a sample code in order to make myself more clear.

1.10-RC1 is a release candidate and since I am not so deep into the architecture in the background I'd suggest to ask questions like these over at github by opening an issue: https://github.com/osTicket/osTicket-1.8/issues

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