Hi all,I opened a new discussion since the one that I was using was for a different mod.What I am trying to achieve is pull data from a form and display it on the open tickets page.The columns were added on include/staff/tickets.inc.php and that works.http://prntscr.com/7q9k90Now thanks to yisrael he kindly pointed me to section where the open tickets page gets the data which is on include/staff/tickets-view.inc.php on line 339<table class="ticket_info" cellspacing="0" cellpadding="0" width="940" border="0"><?php$idx = 0;foreach (DynamicFormEntry:($ticket->getId()) as $form) { // Skip core fields shown earlier in the ticket view // TODO: Rewrite getAnswers() so that one could write // ->getAnswers()->filter(not(array('field__name__in'=> // array('email', ...)))); $answers = array_filter($form->getAnswers(), function ($a) { return !in_array($a->getField()->get('name'), array('email','subject','name','priority')); }); if (count($answers) == 0) continue; ?> <tr> <td colspan="2"> <table cellspacing="0" cellpadding="4" width="100%" border="0"> <?php foreach($answers as $a) { if (!($v = $a->display())) continue; ?> <tr> <th width="100"><?php echo $a->getField()->get('label'); ?>:</th> <td><?php echo $v; ?></td> </tr> </table>Can someone please explain what needs to be done on this part in order for the data to display?http://prntscr.com/7q9nsnI tried adding the Fault area form option (which variable is named area) in here:return !in_array($a->getField()->get('name'), array('email','subject','name','priority', 'area'));But that does not work.Please note that these three variables are from a custom form and are not in the built-in.Any help would be most grateful.Thank youVas
