HOWTO: Install osTicket on Directadmin with piping

Brampje

Think it would be good to add these staps to the Wiki.

Setting up aliases in Directadmin

Enable Email Piping :

Admin Panel -> Preferences -> Email Settings -> Enable Email Piping

Chmod the file pipe.php in the api folder.

#chmod 764 pipe.php

Ad the forwarding line in your /etc/virtual/domain.com/aliases file.

something: "|/pad/to/php -q /pad/to/api/pipe.php"

You have to change pad to for php and the pipe.php api file. You can find php by doing :

#whereis php

It should be something like /usr/local/bin/php or /usr/bin/php

You should fine something like the following in your /var/log/exim/mainlog

2008-06-20 14 1K9fLB-0006R7-Nl => |/pad/to/php -q /pad/to/api/pipe.php (something@domain.com) F= R=virtual_aliases_nostar T=virtual_address_pipe S=1686

2008-06-20 14 1K9fLB-0006R7-Nl Completed

This is what worked for me. Think this will help a lot of people who are using DirectAdmin. Sticky ? ;)

thenewone

Not all

well, it works but not completly... Exim (MTA) kept sending in reply something like this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

pipe to |/usr/local/bin/php -q /home/admin/domains/***/pipe/automail.php

generated by support@***

The following text was generated during the delivery attempt:

------ pipe to |/usr/local/bin/php -q /home/admin/domains/***/pipe/automail.php

generated by support@*** ------

(...)

To get rid of it, we have to edit exim.conf file (/etc/exim.conf). Find section:

address_pipe:

driver = pipe

return_output

virtual_address_pipe:

driver = pipe

group = nobody

return_output

(...)

and change both 'return_output' to 'return_fail_output' (without quotes)

also, You forgot to mention that one also have to edit pipe.php file - I know it's rather obvious, but being in a hurry I simply forgot about it ;)