How to edit collaborator's email template?

mohankarunasiri

Hi,I need to add and remove some fields on footer, please refer the attached pic.

mohankarunasiri

please refer the attached pic.

mohankarunasiri

Sorry my version osTicket - v1.9.5

Chefkeks

You can edit the email templates under Admin Panel > Emails > Templates.Only thing that you shall know, is that there is no extra template for the collaborators. The template used for ticket owner and collabs is the same.

mohankarunasiri

Please close this discussion.