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I know you can turn on/off the verification on emails but what would be the best way so that osTicket can verify my companies email domain? We use Microsoft Exchange if that helps.
I know you can turn on/off the verification on emails but what would be the best way so that osTicket can verify my companies email domain? We use Microsoft Exchange if that helps.
As far as I know the email verification checks if there is either a valid MX record or A(AAA) record for the email domain. So once you verify that this is the case and the machine osTicket is running can also check that I guess everything should be fine.Don't know if there are any additional checks osTicket performs to make sure it's a valid domain, but MX and A(AAA) record are definitely checked when I remember correctly.
Thats good to know I will look into that. Thank you!